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Delivery
When placing an order please be aware there are current strikes with Royal Mail in the UK which will cause slight delays.
Processing Time
There have been many Royal Mail strikes over this past month which is causing slight delays, please be aware we are trying our best to make sure you all receive your sweeties!
Please allow 1 - 2 business working days for processing time. Once your order has been handed over to our carriers, you will receive a shipping confirmation email.
* Business working day our Monday - Friday, excluding holidays
Delivery Information
All of our parcels are sent out tracked, allowing our customers to follow every step of the way. The cost of shipping will depend on the weight of your parcel and time frame - this will be calculated at the checkout.
Please see below for our shipping rates:
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Free shipping when you spend £45+
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UK Royal Mail Tracked 24 - £3.95
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EVRI Tracked Signature Included - Price depends on the weight of your parcel
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UPS Tracked 2 - 3 Business working days - £9.50
Orders placed after 1pm on a Saturday will be dispatched on Monday as that is the next working day.
If there is a problem with sending your order we will contact you as soon as possible to ensure you have your sweets with you as quickly as we can.
How will I know when my item has been dispatched?
You will receive a dispatch confirmation via email that will be sent to the email address provided on the order details.
Delivery terms and conditions;
We are unable to take responsibility for our parcels that are lost in transit or go missing after proof of delivery has been obtained. If you have not received your parcel, we will need to start a claims process with your chosen carrier which can take up to 30 days.
